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Privacy Policy

Effective Date: the 25th day of October, 2023

Overview

This Privacy Policy ("Policy") is issued by Anker Innovations Limited and its affiliates (together, “Anker”, “we”and“us” ) and is addressed to individuals outside our organization with whom we interact, including personnel from our partners such as installation service providers and dealers (“you”).

We may update this Policy to reflect changes to our information practices. If we make any material changes, we will notify you by means of a notice on this APP. We encourage you to periodically review this page for the latest information on our privacy practices.

You may also have certain rights regarding the information we collect about you. Specifically, the rights of Data Subjects under the GDPR are explained in Section V ****below.

Intended Audience: Our APP is not directed to children under the age of 18. As a result, our APP does not request or knowingly collect personal data from individuals under the age of 18. If you are not 18 or older, you should not use our APP.

Table of Contents

• How We Collect Your Data
• How We Use Your Data
• How We Share Your Data
• Retention and Disposal of Your Data
• Legal Rights
• Children's Data Protection
• International Transfer of Data
• Updates to the Privacy Policy
• Contact Us

I. How We Collect Your Personal Data

1. Categories of Personal Data We Process

When you use the APP, we may collect the following data from and/or about you:

• Login information: such as email addresses and passwords
• Customized settings: usernames, language preferences and other preference settings, such as profile pictures
• Device owners' information: When you record the device owner's information in the APP, we will collect the details you provide, such as the owners' names, email addresses, phone numbers, the addresses where devices are installed, and installation position pictures. Therefore, before proceeding with the Owner Information Record, it's crucial to clearly inform the owners about the purpose, method, and scope of the collection and processing of their personal data, and that this information will be shared with Anker. Obtaining device owners' consent for this is essential.

2. ****Permissions

Our App may request your permission to access your mobile device's connection information, storage capabilities, sensors or other features. We only require access when it is necessary or useful for the provision of our APP:

• Wi-Fi and Bluetooth -- The APP requires Wi-Fi and Bluetooth permissions to link the APP to the device, and to connect your system to our server. Blocking these permissions would impair the functions of our devices.
• Location -- The APP requires location permission to collect the longitude and latitude where the device is installed.
• Camera-- The APP will request access to your camera when you upload images of the installation site or use the scanning feature, enabling photo capture and scanning functions.

You may change the permission settings at any time under the settings of your operating system, but please be informed that revoking permissions may affect the performance of our APP.

3. Legal Basis for Processing Personal Data

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Purpose	Type of Personal Data	Legal Basis for Processing Personal Data
Account login	Email addresses and passwords	Obtaining your consent
Customized setting	usernames, language preferences and profile pictures	Obtaining your consent
Provide product after-sales service to end users	Device owners' names, addresses, phone numbers, and the addresses where devices are installed	Performance of contracts with your employer and end users

II. How We Use Your Personal Data

We process your Personal Data as necessary for the provision of features of the APP and the performance of our contract with you/your employer. For example, we need to process your personal data to enable the following:

• Provide product after-sales service to end users, such as creating User IDs for end users and the binding devices with user's email addresses, contact end users, provide door-to-door maintenance services, and providing end users with weather warnings for disaster preparedness;
• Operate, evaluate and improve our business, including developing software updates, developing new features, analyzing the current features, aggregating and anonymizing data, performing data analytics, auditing and other internal functions;
• Network security, specifically for the prevention, detection, and protection against fraud, abuse, criminal activities, and other abnormal activities；
• Comply with regulation requirements, enforcement and compliance with legal requirements, for the execution of claims, including relevant industry standards, and our policies.

We may combine data we obtain about you for the purposes described above. We may also use the data we obtain for other purposes for which we provide specific notice at the time of collection or otherwise with your consent.

III. How We Share Your Data

We may also share, transmit, disclose, grant access to, make available, and provide Personal Data with and to third parties, as described below.

• Anker Affiliates: As we are a globally active group of companies, in some cases we may disclose Personal Data to other entities with brands owned or controlled by Anker, and other companies owned by or under common ownership as Anker. We will do so for legitimate business purposes and the operation of our Sites, and in accordance with applicable law.

• Legal Obligations and Rights: We may disclose Personal Data to third parties, such as legal advisors and law enforcement agencies, regulators, other authorities and other third parties for legal reasons if we reasonably believe that such action is necessary:

  • in connection with the establishment, exercise, or defense of legal claims;
  • to comply with laws or to respond to lawful requests and legal process;
  • to protect our rights and property and the rights, personal safety and property of others, including to enforce our agreements and policies;
  • to detect, suppress, or prevent fraud or other criminal activity; or
  • as otherwise required by applicable law.

• Independent advisors: We may disclose Personal Data to our independent advisors such as accountants, auditors, consultants, and other outside professional advisors to Anker, subject to binding contractual obligations of confidentiality;

• Corporate Transactions: ****We may transfer any information we collect in the event we sell or transfer all or a portion of our business or assets (including any shares in the company) or any portion or combination of our products, services, businesses and/or assets. Should such a transaction occur (whether a divestiture, merger, acquisition, bankruptcy, dissolution, reorganization, liquidation, change of control or similar transaction or proceeding), we will use reasonable efforts to ensure that any transferred information is treated in a manner consistent with this policy.

IV . Retention and Disposal of Your Data

We will retain your personal data for a period necessary to fulfil the purpose for which it was collected, until you remove your data, or for a period required by applicable regulations. When we no longer require your personal data, we will either delete or anonymize it or, if this is not possible (for example, because your Personal data has been stored in backup archives), then we will securely store your Personal data and isolate it from any further processing until deletion is possible. If we anonymize your personal data (so that it can no longer be associated with you), we may use this data indefinitely without further notice to you.

V. Your Privacy Rights

Under the GDPR or applicable laws, you may have the following rights regarding the Processing of your Relevant Personal Data:

1. Right to Access

You have the right to obtain confirmation from us that we process your personal data and, if so, you may have the right to request access to your personal data.

2. Right to Rectification

You have the right to request that we rectify inaccurate personal data concerning you and, depending on the purposes of the processing, you may have the right to have incomplete personal data completed.

3. Right to Erasure

You have the right to request us to erase some or all of the personal data concerning you.

4. Right to Restrict Processing

You have the right to request us to restrict the further processing of your personal data. In such cases, the respective data will be marked as restricted, and may only be processed by us for certain purposes.

5. Right to Data Portability

You have the right to object, on grounds relating to your particular situation, to the processing of your personal data by us, and we may be required to no longer process some or all of your personal data.

6. Right to Object to Directive Marketing

You have the right to object to the processing of personal data for direct marketing purposes.

7. Right to Object to Decision Based Solely on Automated Processing

You have the right not to be subject to a decision based solely on automated processing where the decision has a significant legal impact on you.

8. Right to Object to Processing

You have the right to object to the processing of your data if the data is processed based on necessity for the performance of a task carried out in public interest or necessity for our's or third-party's legitimate interests.

9. Right to Withdraw Consent

You have the right to withdraw consent you have provided to us where we rely solely on your consent to process your personal data. You can always provide your consent to us again at a later time. Please note that the withdrawal will not affect the processing of data based on prior consent.

10. Right to Lodge a Complaint with Supervisory Authority

If you have questions or concerns with respect to our Privacy Policy, please read this Policy first. For additional questions, you may contact us at support@anker.com or DPO@anker.com. Should you have a complaint, please also direct it to the same email address and we will respond to you as soon as we can. You can, of course, also lodge a complaint with the data protection authority of the country in which you live. Please find a list of data protection authorities in EEA via this LINK and UK via this LINK.

VI. Children's Data Protection

Our APP is not intended to be operated by children. Given that the App does not permit user registration and only allows login access to personnel from Anker's partners, it is thereby incapable of collecting any personal data from children.

VII. International Transfer of Data

Because of the international nature of our business, we transfer Personal Data within the Anker group, and to third parties as noted in Section III ****above, in connection with the purposes set out in this Policy. For this reason, we transfer Personal Data to other countries that may have different laws and data protection compliance requirements to those that apply in the country in which you are located, including China, the EEA, the UK, and the USA.

In the event of a transfer by Anker, we ensure that international transfers of your Personal Data are made pursuant to appropriate safeguards, such as:

1. Ensuring that the Personal Data is only transferred to countries recognized as Adequate Jurisdictions. The current adequate decisions can be found here. There is currently no adequate decision for the United States and China; or
2. The transfer is made pursuant to appropriate safeguards, such as Standard Contractual Clauses adopted by the European Commission or UK Secretary of State (as applicable) in connection with appropriate supplementary measures. The decision and the template text of these Standard Contractual Clauses can be found here.

If you wish to enquire further about these safeguards, including the specific contracts entered into, used, please contact us using the details set out under Section IX of this Policy.

Please note that when you transfer any Personal Data directly to any Anker entity established outside the UK, Switzerland, or the EEA (as applicable), this is considered a direct collection, to which the safeguards mentioned in this Section may not apply. We will nevertheless process your Personal Data, from the point at which we receive those data, in accordance with the provisions of this Privacy Policy

VIII. Updates to the Privacy Policy

This Privacy Policy went into effect on the "Last Revised" date or "Effective Date" noted near the top of this page. We may update our Privacy Policy from time to time. We encourage you to look for updates and changes to this Statement by checking the “Last Revised” date when you access our websites or mobile applications. If we make material changes to how we treat our users' personal data, we will notify you by notice in the App.

IX. Contact Us

If you have any questions or comments about this Privacy Policy or our privacy practice, please contact: support@anker.com or DPO@anker.com

We answer all inquiries and concerns within 30 days.